Interlinc Launches Toll Free Service For USA/Canada Clients

As Interlinc Communications continues to grow its regional client base, the company has launched a new toll-free service targetted towards its increasing clientele in the United States and Canada. The toll-free number connects directly to the company's new IP PBX that was installed in August 2007 as part of Interlinc's efforts to improve overall service delivery levels and client care.

The number is accessible and toll-free only to clients and prospective clients based in the United States and Canada allows these clients to call our offices without incurring long-distance or other phone charges. Clients can now reach the company's head-office at: 1-877-270-8707.

The new IP PBX installed in August, offers a number of significant advantages for the company and its clients and forms a core part of Interlinc's Unified Messaging strategy as well as provides significant cost-saving benefits.

Employees now have dedicated extensions, voicemail and access to the system via our Enterprise Instant Messaging (IM) Network. Being a VOIP solution, employees can now use our IM Network to not only chat to other employees and clients in real-time in a secure method, unlike public IM Networks such as MSN Messenger or Yahoo Instant Messenger, but also access enterprise email, voicemail and send/receive telephone calls remotely through the PBX and the corporate servers at head-office.

In 2008, the company hopes to further integrate our Unified Messaging approach to include linkages with our CRM and Customer Care portals, as well as provide employees with company issued smart-phones allowing our representatives greater mobility and access of essential corporate data access while not in office. The move should significantly help improve customer care.

Interlinc Communications will also take the lessons learned and experience from installing and deploying our own IP PBX and begin to offer this as a value-added service to clients. Companies interested in setting up their own IP PBX and Enterprise Messaging Systems are invited to contact us for a quote and proposal.